Privacy policy

Privacy Policy

Last updated: July 2, 2026

Kouts Kouture operates this website and store, including all related services, content, features, and products (the “Services”). This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website or make a purchase.

By using this site, you agree to the collection and use of information in line with this policy.

Information We Collect

We collect personal information that you provide directly, as well as data collected automatically when you use our website.

This may include:

  • Contact information (name, email, billing and shipping address, phone number)

  • Payment information (processed securely through third-party providers)

  • Order and transaction details

  • Account information (if you create an account)

  • Communication history (such as customer service messages)

  • Device and usage data (IP address, browser type, pages visited, and interactions on the site)

How We Collect Information

We collect information through:

  • Direct interactions (when you place an order, contact us, or sign up)

  • Automatic technologies such as cookies and analytics tools

  • Trusted third-party service providers (including Shopify, payment processors, and shipping partners)

How We Use Your Information

We use your personal data to:

  • Process and fulfil orders

  • Provide customer support

  • Manage payments, returns, and exchanges

  • Improve your shopping experience

  • Communicate with you about your order

  • Send optional marketing updates (if you choose to receive them)

  • Maintain the security and integrity of our website

  • Comply with legal obligations

Sharing Your Information

We only share your data when necessary to operate our business. This includes:

  • Shopify (our e-commerce platform)

  • Payment processors

  • Shipping and fulfilment providers

  • Service providers who support website functionality and analytics

  • Legal or regulatory authorities where required by law

We do not sell your personal data.

Marketing

If you opt in, we may send you updates about new products, launches, or brand news.

You can unsubscribe at any time using the link in our emails.

Cookies

This website uses cookies to improve functionality, analyse performance, and enhance your browsing experience.

You can manage or disable cookies in your browser settings at any time.

Data Retention

We retain personal data only for as long as necessary to:

  • Fulfil orders

  • Provide customer support

  • Comply with legal obligations

  • Resolve disputes

  • Maintain business records

Your Rights (UK & EU Customers)

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict processing in certain circumstances

  • Withdraw consent where applicable

  • Request a copy of your data

To exercise any of these rights, please contact us at:
info@koutskouture.com

Data Security

We take reasonable steps to protect your personal information, but no method of transmission or storage is completely secure. We cannot guarantee absolute security.

Third-Party Services

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

Children’s Privacy

Our website is not intended for children, and we do not knowingly collect data from individuals under the legal age of majority.

International Transfers

Your information may be processed outside the UK, including by Shopify and other service providers. Where this occurs, appropriate safeguards are used to protect your data.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact

If you have any questions about this Privacy Policy, please contact:

info@koutskouture.com
Kouts Kouture, United Kingdom